CRM Collaboration Management

Collaborate to share information.

Collaboration Management

Get organized with CRM enterprise collaboration management. It's a powerful collaborative environment available for workgroup and DivyaCloud CRM is so much more secure cloud storage with all your content live in a secure place.

Segment And Assign

Collaborative management in cloud based CRM forms a network of various departments of organization like sales, marketing, finance and service and shares information among them to highlight better understanding of customers. For instance, the information of preferred products could be shared with marketing department so that analysis can be performed in this aspect on what kind of products to provide which customers. This CRM solution brings customers, process, strategies and data together so that organizations could serve and retain customers more efficiently.

Share And Assign

You can share files flawlessly with in Group, Lead, Team & also individually. Assign and share task with options to either modify, archive or both. Get manager approval to increase productivity for quotations and invoices. Access to see other account info if you are admin of same group

View And schedule

With Collaborative customer relationship management(CRM) view what your subordinates are doing, their tasks and targets. The purpose of collaboration management is to improve the quality of customer service, and, as a result, increase customer satisfaction and loyalty. As an important approach to customer relationship management, Collaborative CRM greatly improves on services offered and addresses issues efficiently. As a dynamic tool it allows a business to share any information collected from interactions with customers. Our intelligent CRM collaboration management supports to maximize profits and customer satisfaction with optimum resource utilization.

Communication

Send alerts and reminders to people and use live chat for instant communication and problem-solving.